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Returns & Final Sale Policy
At Pink Lavender Lingerie, we proudly stand behind every piece we sell. If you are not completely satisfied with your purchase, eligible merchandise may be returned within two (2) weeks (14 days) of purchase for a refund or store credit.
Return Eligibility
To qualify for return, items must be:
• Unworn
• Unwashed
• Free of fragrance, deodorant, smoke, or pet hair
• In original condition with tags attached
We reserve the right to refuse returns that show signs of wear, damage, alteration, or misuse.
Refund Processing
Refunds are issued to the original form of payment within 2–3 business days of receiving and inspecting the returned merchandise.
Original shipping charges are non-refundable.
Return Shipping
Return shipping is $5 per order.
Returns totaling $99 or more qualify for complimentary return shipping.
In-Home & Mobile Fitting Purchases
Due to the personalized nature of our in-home and mobile fitting services, all returns must meet the same condition standards listed above. Items purchased during fittings are eligible for return within 14 days unless marked Final Sale or Final Edit.
Service fees for travel, events, or private fittings are non-refundable.
Final Sale & Hygiene Policy
For hygiene and inventory control reasons, the following items are strictly non-returnable:
• Panties
• Swimwear
• Shapewear
• Clearance merchandise
• Final Sale items
• Final Edit merchandise
These items are considered final sale at the time of purchase.
Shipping Policy
We will ship next business day via USPS priority mail. We offer free shipping over $99.
Instruction For Caring For The Products
- Hand wash your lingerie with a gentle detergent or hand soap. We recommend Soak. We do not recommend Woolite, as it can compromise the elasticity.
- We do not recommend it, but if you must use a washing machine, please use a lingerie bag or a similar bag on the delicate cycle. Make sure the hooks are fastened, so your bras don’t tangle.
- To prolong the life of your lingerie, place it on a drying rack or lay it on a flat surface after washing. Never put your bras in the dryer.
Expert Fitting. Exceptional Comfort.
Pink Lavender Lingerie brings professional bra fitting directly to you. Our certified bra fit specialists focus on understanding your body, your preferences, and how you want your lingerie to feel - comfortable, supportive, and beautifully flattering. By eliminating guesswork and focusing on proper fit, we help you find lingerie that feels effortless and confidence boosting from the moment you put it on.
Turn Your Fitting Into A Full Experience
Host a private group fitting for friends, bridesmaids, birthdays, or a girls' night in . The same personalized expertise, now shared together.